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Liveli can help deliver a sustainable transport future by using location-based data and technology. This technology can help support decision-making processes as they can play a significant role in promoting sustainability by providing valuable insights on environmental factors and optimising transport systems. To better understand the impact of geospatial services on business, operations and customers, Oxford Economics and Google Maps Platform surveyed 1000 business executives across all sectors and countries.
More than one-third of companies around the world are prioritising sustainability as a top three organisation goal,1 this is quickly growing as countries aim to hit net zero.
The survey found that geospatial services can yield significant financial results and efficiency gains. After three years of investing in geospatial services, executives have seen operating costs reduced by 18% in customer service, 14% in fleet size and 13% in work hours per delivery.2 Many businesses have been reallocating these savings for sustainability initiatives.
Staying ahead of CO2 emissions
The transport industry makes up about 17% of Australia’s total greenhouse gas emissions and freight accounts for about 20% of that, mostly road freight.3
The transport and logistics industry is a significant contributor to greenhouse gas emissions, particularly CO2 emissions. These emissions have a detrimental effect on the environment and contribute to global warming. In order to address this challenge, it is essential for companies to take action and to reduce their CO2 emissions.
Location mapping is an important tool for tracking sustainability and reaching environmental, social and governance (ESG) goals. Mapping allows companies to track and monitor their emissions, fuel consumption and other key sustainability indicators in real-time. Therefore, providing valuable insights into their operations helps them identify areas for improvement. By visualising their operations on a map, companies can optimise their routes, reduce waste and minimise their impact on the environment.
This in turn can lower the time transport and logistics vehicles are spent on the roads, therefore, reducing CO2 emissions, all while improving customer and driver satisfaction.
Improving mobility
Mobility is a growing challenge in every industry as carbon emissions rise, sustainability is essential. Location technology has a significant role to play in improving mobility while promoting sustainability. With the increasing global concern about climate change and the needs to reduce carbon emissions, sustainable transport solutions have become crucial.
Over the past three years, organisations have turned to geospatial technologies to improve how mobility solutions are applied in both customer-facing interactions and internal operations.
The survey identified five use cases that aim geospatial services at business areas focused on mobility. These include the movement of people or products from one place to another (middle-mile deliveries, last-mile deliveries, on-demand deliveries or rides) and monitoring “behind-the-scenes” data. The data has shown that geospatial services are mostly used for communicating information to increase customer engagement, while powering on-demand rides or deliveries used the least- meaning there is a big opportunity for geospatial data in that industry.
With Liveli, companies can optimise routes, reduce traffic congestion and improve overall transportation efficiency. By leveraging data on traffic patterns, weather conditions and road conditions, location technology can help individuals and organisations make informed decisions about how to move from one point to another, while minimising their carbon footprint.
(Source: Oxford Economics/ Google Maps)
Reduce driver churn and increase customer satisfaction
One of the biggest challenges facing transport and logistics companies is driver churn. At the peak of the pandemic, there was a 90 day4 average driver turnover. High turnover rates can be costly in terms of recruitment and training, and can also impact customer satisfaction.
Liveli's sustainable solutions can help companies improve driver retention by providing a more satisfying work environment. For example, Liveli's technology can help drivers optimise their routes, reduce their time on the road, and improve their work-life balance. Liveli's sustainability initiatives can also improve customer satisfaction by providing more efficient and reliable service, such as real-time tracking technology can help companies provide more accurate delivery estimates and reduce the risk of late deliveries. By improving driver retention and customer satisfaction, companies can not only reduce costs but also improve their overall sustainability.
Amidst economic uncertainty, profitability has never been more important
Amidst the current economic uncertainty, profitability has never been more important for transport and logistics companies. With rising fuel costs and increasing competition, companies need to find new ways to improve their bottom line. By helping companies reduce their carbon footprint and improve driver retention and customer satisfaction, sustainable solutions can have a direct impact on a company's profitability. For example, reducing fuel consumption through more efficient routing and improved driver behaviour can lead to significant cost savings.
Improving customer satisfaction can lead to increased repeat business and word-of-mouth referrals, and improving driver retention can reduce the costs associated with recruitment and training. Companies that focus on sustainability not only help the environment but also improve their profitability in the long run. As a result, sustainability has become a rising corporate priority.
For instance, after three years of investing in geospatial services, business leaders have seen operating costs reduced by 18% in customer service, 14% in fleet size, and 13% in work hours per delivery.5 The money saved from these services has been reallocated into sustainable initiatives. In the next three years, organisational goals include increasing the quality of their products or services, improving operational efficiency, and enhancing customer/user experience.
(Source: Oxford Economics/ Google Maps)
Why Liveli?
Liveli is a world leader in creating highly engaging solutions for transport and logistics using Google Maps. With years of building world class turnkey solutions, we can select the best solution for your business. Benefits of geospatial services are wide-reaching and many companies still have room to grow. Wherever people or products are moving, efficiency can be improved and when efficiency improves- energy and resources don’t get wasted.
Contact us to find out more.
References:
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“Driving Sustainability, ”Oxford Economics
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Niesche, C. (2022) “Several challengers to reducing emissions ,” The Australian, 22 November
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“Driving Sustainability, ”Oxford Economics
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CNN, "Amazon thrived during the pandemic. These drivers say they paid the price", 2021
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“Driving Sustainability, ”Oxford Economics
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